Service
Providing excellent customer service drives us to keep ahead in the glass industry. Our passionate service team is committed to offering outstanding customer service and technical support, enabling our glass tempering furnaces to operate with maximum performance and reliability.
- Consultation
- Thinkglass offers 24/7 consultation service. We will instantly response to your emails or phone calls in English, Russian and Arabic as per your request, always keeping smooth communication between us. Feel free to contact with Thinkglass for any doubt. We are always ready to serve you.
- Production Planning
- Our technical team boasts extensive experience in the glass production, offering unique solutions according to your requirements. Factory layout and design, equipment selection and so on will be made by our dedicated and experienced teams. Learn more
- Spare Parts
- Each machine will be delivered with added spare parts and wearable parts. In addition, we have all spare parts in stock to meet your needs at any time.
- Installation and Training
- Technical engineers will be assigned to customer's factory for guiding installation and training operators to ensure smooth machine running.
- After Sales Service
- Remote fault diagnosis can be made by our after-sales service technicians, efficiently offering instant response to customer's problem. Free software updating is available.